Nobody wants to file an insurance claim, but life happens fast. Whether you’ve been in an auto accident or your home has been damaged, you pay a monthly premium each month to have your policy cover the items listed in the contract come claim time.
Once you’ve had a possible claim situation arise, your first step should be to mitigate any future damage, make sure you and your family are safe, and then contact your Dallas insurance agent.
When you get in contact with LFIG they’ll get you directly in touch with the insurance company who issued your policy and help guide you through the process. Once the claim is actually filed, though, your agent takes a hands-off approach. The reason being that insurance claim estimating and adjusting is a specific field in the insurance industry.
Insurance adjusters and claims representatives are specifically trained in evaluating damage and making accurate estimates of the damages, whereas your agent’s training is based around risk management and asset protection on behalf of the client. Their job is to give you policy options that fit your current life situation and level of risk.
Because your agent works on your behalf, and doesn’t work for the insurance company, they can be a resource to help resolve any communication problems you are having or get you in touch with the individual(s) who can answer the questions and concerns you have that are directly related to your claim.